Privacy Policy

Estofa Law is dedicated to providing our clients with the best possible privacy and data protection. Our Privacy Policy explains how we collect and use personal data, and how we ensure complete protection. We follow laws regarding safeguarding data to manage all personal information safely and without risks.

Reaching Out to the Firm through the Website

Contacting Estofa Law via our website is intended to be a simple and safe process for both new and returning customers. Our user-friendly online forms comprise questions that are quickly routed to the right department. We place a high value on timely responses and follow a precise and transparent process for asking inquiries, setting up consultations, and requesting data.

Your Privacy Rights

Starting on January 1, 2016, all companies that conduct business must abide by the Personal Information Protection and Electronic Documents Act (the “Act”) and its incorporation, the Canadian Standards Association Model Code for the protection of personal data. These duties also apply to attorneys and law companies, such as Estofa Law. You have rights under the Act regarding the protection of your data.

Estofa Law is in charge of the personal data we gather and store. We have created this policy and taught our attorneys and support personnel about our rules and regulations to guarantee this accountability.

Reasons for Gathering Personal Information

• To administer and deliver legal services, such as advice, advocacy, and client assistance.
• We must follow every rule and regulation, making sure that our operations abide by the law and industry norms.
• To enable efficient communication, including notifications, updates, and answers to questions or requests.
• To improve overall service quality by customizing our offerings to better suit the requirements and preferences of each unique client.
• To handle client account administration duties, maintain billing data, and process payments.
• To safeguard confidential data and handle security threats such as fraud and illegal access.
• To carry out any duties imposed by law or contract, such as maintaining records and responding to court orders.

Personal Information We Collect

Personal information is essentially any data that can be used to identify you or infer your identity. We need to gather and use the information you provide to streamline the legal services we offer you. Only the data required for the aforementioned purposes may be collected about an individual by our organization. We are dedicated to gathering personal data in an honest, transparent, and legal way. We obtain personal data directly from you wherever possible at the beginning of a retainer and during the term of our legal representation. Most of the time, before we collect, use, or expose your personal information, we will ask for your express consent. Your behavior with us may occasionally imply your permission.

Use of Your Information

Estofa Law uses the information you give it with diligence and accuracy to provide specialized legal services and guarantee clear communication. Your information is utilized to handle and deal with your legal concerns, meet legal obligations, and improve the general caliber of our offerings. You may be convinced that we manage your data cautiously and utilize strong security measures to keep it safe from misuse or unauthorized access.

Release of Your Personal Information

In some situations, Estofa Law will share your data: By using your cell phone carrier to authenticate your identity, you permit them to share the details of your account. Those details may include your full name, address, and device information.

• Disclosed to abide by court orders or legal requirements.
• Shared, subject to stringent confidentiality agreements, with dependable third-party providers that support service delivery.
• Released for the exact purposes for which you have given your express consent.
• Used to make legal claims or defend against them.
• Given to regulatory agencies when needed for monitoring and compliance.

Is my Personal Information Secure?

Our company has created and put into place security measures suitable for the sensitive nature of the personal data we save. Please email info@estofa.ca to Estofa Law with any queries or suggestions regarding our Privacy Policy or practices. Among the actions done to safeguard your data are:

• security on the premises.
• limited file access for personal data.
• putting in place technical defenses like firewalls and security software to stop hackers and illegal computer access.
• Security guidelines and internal passwords.

We make sure that all of our staff members who handle personal data have received the requisite training and are conscious of the right steps that must be taken to protect it.

Liability for Data Security and Unauthorized Access

When you provide personal data and documents through email or any other means, you acknowledge that we take all vital measures to protect your information. However, Estofa Law is not liable for any unauthorized access or breaches that are beyond our control.

Openness

Estofa Law is dedicated to being open and honest in all that we do. We make it simple to understand how we gather and utilize personal information, including what measures we take to protect it. We also welcome open communication and help with any queries or worries you may have about our Privacy Policy or personal data.

Accuracy

Our company commits to keeping personal data accurate and current. Please notify us of any changes to the private data you have provided to us to enable our team to make the vital updates to our records.

Can I Request Anonymity?

We may, when legally and practically, provide you with the option to handle general requests without disclosing your identity (for instance, by gaining access to general data on our website).

Communicating With us Using E-mail

Please be aware that using email is not a fully secure for of communication when you send sensitive personal information to us. Using email to communicate with us constitutes your consent to our collecting and using personal data in line with our Privacy Policy, unless you specifically tell us in writing otherwise. Estofa Law is not responsible for the security or privacy of any email communication except in cases where an earlier agreement was made.

Changes to This Privacy Policy

Estofa Law periodically analyzes all of its procedures and guidelines, therefore we might make changes to our privacy statement.

Requests for Access

Please send an email to our Privacy Contacts at Estofa Law with any inquiries or requests to see or modify your data.

Website

There are connections on our website, www.estofa.ca, to external websites that are not covered by this privacy statement. Our website contains links for your convenience, but they don’t signify that we support, endorse, or approve any of these websites. Estofa Law disclaims all liability over the privacy practices of websites that are accessible via our website. Before supplying any personal information, users should review the Privacy Policy of any linked websites.

To improve our online service, we may track traffic patterns, site usage, and related site data on our website, just like we do on the majority of other commercial websites. Third parties may receive aggregated information from us, but no personally identifying information is included in these statistics.

Little text files called “cookies” are used to identify and track repeat visitors to websites.

You should be aware that communicating with any lawyer through the website does not make you a client of Estofa Law.